Information was received from a from a healthcare professional (hcp) regarding a patient receiving hydromorphone (1 mg/ml at 0.33 mg/day) and bupivacaine (20 mg/ml at 6.6 mg/day) via an implanted pump.The indication for pump use was non-malignant pain.On 21-aug-2019 it was reported that a pump alarm was heard and confirmed by telemetry.The programmer alert showed "pump in safe state, service code 87".The pump logs showed "pump defaulted to minimum rate (07)" on (b)(6) 2019 at 1:17 pm.The patient did not hear the alarm, but her son did.The patient did not hear well and wore hearing aids.Per the hcp, the patient was in withdrawal.She had flu-like symptoms and had not felt well.The hcp was able to enter the prescription information, update the pump, and clear the alert for the pump alarm.She added a single bolus to get the patient some medication right away and the new dosing information was hydromorphone (1 mg/ml at.2517 mg/day) and bupivacaine (20 mg/ml at 5.034 mg/day).No further complications were reported/anticipated.
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