| Model Number |
ZXR00 |
| Medical Device Problem Code |
Adverse Event Without Identified Device or Use Problem (2993)
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| Health Effect - Clinical Code |
No Code Available (3191)
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Type of Reportable Event
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Serious Injury
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Additional Manufacturer Narrative
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Date of event: exact date not provided, only as immediately during post-op period, best estimate is (b)(6) 2019.If explanted, give date: explant was scheduled for (b)(6) 2019 however not yet confirmed.(b)(4).All pertinent information available to johnson and johnson surgical vision has been submitted.
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Event or Problem Description
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It was reported that a patient had a tecnis symfony multifocal intraocular lens implanted in their operative eye on (b)(6) 2019.Immediately during the post-operative period, an explant was planned for (b)(6) 2019 because of patient experiencing significant myopia.Additional information was received, and it was learnt that there was some inaccurate calculation issues pre-op, however in a later follow-up, further clarification was not provided as to whether the doctor, staff or iol master gave inaccurate information.All that the contact was told was that the lens was not at fault.No further information provided.
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Additional Manufacturer Narrative
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Device available for evaluation; returned to manufacturer on: 8/23/2019.Device evaluation: the product was returned to the manufacturing site for evaluation.Visual inspection using magnification was performed to the returned sample.Lens returned cut in two pieces.Loose fibers/particles were observed on lens pieces related the handling of the unit out of a sterile environment.Residues of lubricant material was observed on lens pieces.One of the lens pieces was observed with haptic detached.The detached haptic piece was not returned.No damaged was observed to the other haptic.Based on the information reported, there is no indication of product quality deficiency.Manufacturing record review: the manufacturing process record was evaluated and no deviation was found during process related to the complaint issue reported.The search revealed no additional investigation requests received for this production order number.Conclusion: as a result of the investigation, there is no indication of a product quality deficiency.All pertinent information available to johnson & johnson surgical vision, inc.Has been submitted.
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Additional Manufacturer Narrative
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This correction mdr is being submitted to address inaccurate information in section f on the xml version of the previous submission caused by a software glitch in the transmission process.The internal non-conformance numbers for this software issue are nr-0148919 and capa-010215.
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Search Alerts/Recalls
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