| Model Number |
2.5 ICHEM VELOCITY INSTRUMENT COMPUTERLESS BRING UP TESTED I |
| Medical Device Problem Code |
Electrical /Electronic Property Problem (1198)
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| Health Effect - Clinical Code |
Burn(s) (1757)
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| Date of Event |
07/23/2019
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The fse found that the ground wire on the pipette bracket assembly was melted.The fse replaced the pipette bracket assembly to resolve the issue.Further information has been requested regarding the customer's burn; a supplemental report will be filed when additional information regarding the injury is known.
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Event or Problem Description
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The customer reported an exposed wire above the probe on an ichemvelocity system.The customer saw a puff of smoke and reported a charred area on the instrument.The customer informed the customer technical specialist (cts) that they attempted to perform their own troubleshooting.The customer reported on the initial call that there were no injuries.The field service engineer (fse) documented in the service record that the customer further reported that a ground wire on the pipette bracket assembly melted her glove and burned her finger.It is unknown at this time whether the customer required medical treatment for the burn.
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Additional Manufacturer Narrative
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Evaluation codes - conclusion code updated.The operator was performing a maintenance to the instrument.While releasing the sample probe, her index finger touched the wire on the sample probe and burnt their finger though their glove.No medical attention was needed.The operator filed a report with the occupational health department as required by their laboratory.The smoke observed was from the glove melting.The fire department was no called.There was no fire extinguisher used.The operator was wearing personal protective equipment (ppe) consisting of gloves and a lab coat.Bec internal identifier - (b)(4).
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Search Alerts/Recalls
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