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Initial reporter is synthes sales representative.The device was received, the investigation is in progress, no conclusion could be drawn at the time of filing this report.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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It was reported that on an unknown date, during routine incoming inspection of a loaned set at field stocking location (fsl), it was observed that a drill guide with graduation had a missing piece and has been quarantined.There were no surgical procedure and patient involvement.This report is for one (1) drill guide with graduation for 2.4mm drill bit.This is report 1 of 1 for (b)(4).
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Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.A review of the device history record device history lot manufacturing location: supplier - (b)(4) / inspected, packaged and released by: monument release to warehouse date: 20-june-2018, part number: 388.393, drill guide with graduation for 2.4mm drill bit.Lot number: h527122 (non-sterile), lot quantity: 20.Purchased finished goods traveler met all inspection acceptance criteria.Certificate of compliance supplied by tecomet dated 15-june-2018 was reviewed and determined to be conforming.Inspection sheet, incoming final inspection 388if393 rev l met all inspection acceptance criteria.Packaging label log lppf, lmd/lpf rev c was reviewed and determined to be conforming.This lot met all dimensional, visual and packaging criteria at the time of release with no issues documented during the inspection or release of the product that would contribute to this complaint condition.Device history batch null, device history review 09-aug-2019: dhr reviewed.This lot met all dimensional, visual and packaging criteria at the time of release with no issues documented during the inspection or release of the product that would contribute to this complaint condition.H3, h6: investigation summary background: depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.This complaint involves one (1) device.Investigation flow: visual.Visual inspection: the drill guide with graduation for 2.4mm drill bit (part # 388.393, lot # h527122) was received at us cq.It was observed that the stem assembly (p/n 388.393.02) of the device was missing.No other visual issues were identified with the returned components of the device.There is no evidence of a broken condition.The received condition is consistent with the complaint condition thus the complaint is confirmed.Document/specification review: during the investigation no product design issues or discrepancies were observed that may have contributed to the complaint condition.Manufacturing record evaluation: the drill guide with graduation for 2.4mm drill bit (part # 388.393, lot # h527122) was manufactured by tecomet kenosha and packaged and released by monument.Release to warehouse date is 20-jun-2018.This lot met all dimensional, visual and packaging criteria at the time of release with no issues documented during the inspection or release of the product that would contribute to this complaint condition.Conclusion: the complaint condition is confirmed for the drill guide with graduation for 2.4mm drill bit (part # 388.393, lot # h527122) as the stem assembly subcomponent was missing.While no definitive root cause could be determined for the missing component it is possible that the stem assembly was misplaced during reprocessing/surgery, as it can be disassembled from the instrument.There was no evidence of any breaks in the device.During this investigation no product design or manufacturing issues were observed that may have contributed to the complaint condition.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post market safety surveillance activities.Based on the investigation findings, it has been determined that no corrective and/or preventative action is proposed.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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