| Model Number |
N/A |
| Medical Device Problem Code |
Tear, Rip or Hole in Device Packaging (2385)
|
| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
|
| Date of Event |
08/05/2019
|
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Type of Reportable Event
|
Malfunction
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Additional Manufacturer Narrative
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(b)(4).Report source: (b)(6).Customer has indicated that the product is in process of being returned to zimmer biomet for investigation.Once the investigation has been completed, a follow-up mdr will be submitted.
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Event or Problem Description
|
|
It was reported that the sterile packaging was damaged.Additional information on the reported event is unavailable.
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Additional Manufacturer Narrative
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Complaint sample was evaluated and the reported event was confirmed.Visual evaluation of the provided pictures confirmed that the outer carton box is damaged at a corner and pierced through the representative image on the end panel label.The outer cavity is also pierced inward at a location that seems to correspond to the hole in the carton box.Device history record was reviewed and no discrepancies were found.Root cause was unable to be determined.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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Event or Problem Description
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No further event information available at the time of this report.
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Search Alerts/Recalls
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