Date of event: (b)(6) 2018.Date of report: 30aug2019.The field service engineer (fse) replaced the backlight inverter to address the issue.During installation of the backlight inverter, the fse noticed the pins around the keypad overlay were also damaged and replaced the keypad overlay.The unit passed extended self testing after all repairs were performed, the device passed performance verification testing.This mdr has been reassessed as reportable after a request from the fda on march 1, 2019 to review complaints from 29 nov 2017 to 29 nov 2018.As this has been reassessed, it will appear to be a late mdr.
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