| Catalog Number |
03L79-21 |
| Medical Device Problem Code |
Low Test Results (2458)
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| Health Effect - Clinical Code |
No Known Impact Or Consequence To Patient (2692)
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| Date of Event |
08/07/2019
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Patient information: no further patient information was provided by the customer.An evaluation is in process.A follow-up report will be submitted when the evaluation is complete.
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Event or Problem Description
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The customer observed a falsely depressed calcium result generated on the architect analyzer for 1 patient.The following data was provided (units of measure = mg/dl, reference range = 8.4 to 10.2 mg/dl): on (b)(6) 2019 sid (b)(6) initial result = 2.2, repeat = 9.5.No impact to patient management was reported.
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Additional Manufacturer Narrative
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It was discovered on october 04, 2019 that the initial and follow-up-01 emdr for this issue was submitted under the correct suspect medical device but incorrect manufacturer name, city and state.Mdr number 1628664-2019-00652 has been submitted for the correct manufacturing site and all further information will be documented under that mdr number.
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Additional Manufacturer Narrative
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A ticket search was performed for the reagent lot number 04770un19.The ticket search determined that there is normal complaint activity for the likely cause lot.A review of tracking and trending did not identify any trends for the complaint issue.Return testing was not completed as returns were not available.A review of the manufacturing documentation did not identify any issues associated with the complaint issue.A review of labeling concluded that the issue is sufficiently addressed.Based on the investigation no systemic issue or deficiency of the calcium assay was identified.
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Search Alerts/Recalls
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