| Model Number |
MMT-522NAL |
| Medical Device Problem Codes |
Premature Discharge of Battery (1057); Device Difficult to Program or Calibrate (1496)
|
| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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| Date of Event |
08/31/2019
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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(b)(4).Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.No conclusion can be drawn at this time.We therefore consider this report complete to the best of our knowledge.
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Event or Problem Description
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Customer reported via phone call that the insulin pump had unexpected restart and keypad anomaly.Customer's blood glucose value was unknown at the time of the incident.Customer reported they were unable to clear the alarm.Customer reported that the time clock was advanced.The customer was advised that the insulin pump needed to be replaced and was advised to discontinue use of the insulin pump and to revert to the backup plan as per healthcare professional instruction.The insulin pump will not be returned for analysis.
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Search Alerts/Recalls
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