| Catalog Number |
K1137 SMN 10445163 |
| Medical Device Problem Code |
Incorrect Measurement (1383)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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| Date of Event |
08/21/2019
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The customer contacted the siemens customer care center (ccc) about discordant carbon dioxide (co2) results obtained on a grossly lipemic patient sample on a dimension vista 500 instrument.Siemens headquarters support center (hsc) evaluated the instrument data and completed the investigation of the event.No instrument process errors were observed.The customer did not report issues with any other assays on the instrument.Co2 quality control was within the laboratory acceptable ranges.No product non-conformance was identified with the instrument or assay.The cause of the event is unknown.The device is performing within specifications.No further evaluation is required.
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Event or Problem Description
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Discordant carbon dioxide (co2) patient results were obtained on a grossly lipemic patient sample when processed on a dimension vista 500 system.The sample was centrifuged again and reprocessed.The original and repeat results after additional centrifugation of the sample were reported to the physician(s) and were questioned.A whole blood sample from the same patient was processed on the same day with an alternate methodology and a corrected co2 result was reported to the physician.There are no reports of patient intervention or adverse health consequence due to the discordant co2 results.
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Search Alerts/Recalls
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