| Model Number |
MMT-723LNAL |
| Medical Device Problem Code |
Failure to Cycle (1142)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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| Date of Event |
09/04/2019
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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(b)(4).Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.The device will be returned for analysis and further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Event or Problem Description
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The customer reported via phone call that the insulin pump alarmed compromised force sensor system.The customer¿s blood glucose level was 372 mg/dl at the time of the incident.Customer reports they were able to clear the alarm(s).Customer reports pump did require rewind.Customer able to complete rewind.The customer was advised that the insulin pump needed to be replaced and was advised to discontinue use of the insulin pump and to revert to the backup plan.The device will be returned for analysis.
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Additional Manufacturer Narrative
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Insulin pump passed the displacement test.Device received a33 alarm during the basic occlusion test due to loose/protruded drive support disk.Unable to perform prime test, excessive no delivery test and occlusion test due to a33 alarm.However, traces of corrosion found at the electronic assembly and motor assembly per visual inspection.
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Search Alerts/Recalls
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