The initial reporter complained of questionable thyroid results for 4 patient samples on a cobas 8000 e 801 module.The patient samples were submitted for investigation where discrepant results were identified for 3 patient samples.There were discrepant tsh assay results identified for patient sample 1 between an e411 and the siemens centaur method used at the investigation site.There were discrepant elecsys ft4 iii assay results identified for patient sample 2 between the customer's e801 module, the cobas e 411 immunoassay analyzer used at the investigation site, and the siemens centaur method used at the investigation site.There were discrepant elecsys ft3 iii results identified for patient sample 3 between the customer's e801 module, the cobas e 411 immunoassay analyzer used at the investigation site, and the siemens centaur method used at the investigation site.It was asked but known if the questionable results from the customer site were reported outside of the laboratory.This medwatch will cover tsh.Refer to medwatch with patient identifier (b)(6) for information on the ft4iii results and medwatch with patient identifier (b)(6) for information on the ft3 iii results.Refer to the attachment to the medwatch for all patient data.The customer's cobas e 801 serial number was not provided.
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