It was reported that hypothermia therapy was initiated on the arctic sun device and after about 20 minutes, the flow rate stopped and the device received alert 01 (patient line open) and alert 02 (low flow).
There was a large set of pads in place along with a universal.
The patient's temperature was 36.
7c with a target of 33c.
With the pads attached, the flow rate was 0l/min, inlet pressure was -0.
6psi, and the circulation pump was at 100%.
Therapy was stopped, and the nurse attempted to empty the pads.
The empty pads cycled would not complete, so the nurse disconnected the pads and enabled manual control with the water temperature set to 10c for 30 minutes.
The device alarmed that the reservoir was empty, and troubleshooting could not be completed.
The fill tube was missing, so the nurse was unable to fill the device.
The nurse stated she would change out the device, and if the low flow continues, she would change out the pads.
The pump hours on the device were noted at 2959 and the system hours were 3282.
Per follow up with nurse (b)(6) via phone on 27aug2019, the device was swapped and therapy continued on the second device with no further issues.
Per follow up with biomed via phone on 28aug2019, the device was filled and the fill tube replaced.
The device was returned to service with no additional findings.
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