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Reporter is a synthes employee.The device was received, the investigation is in progress, no conclusion could be drawn at the time of filing this report.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.H10 additional narrative: e1: phone number provided for reporting.H3 (device evaluated by mfr), h6: investigation summary.Background: it was reported that during a routine incoming inspection of a loaner set on august 19, 2019, it was observed that the synfix evolution aiming device was broken.There were no patient and surgical involvement.This complaint involves one (1) device.Investigation flow: damage.Visual inspection: the synfix® evolution aiming device/17mm & 19mm (p/n: 03.835.003) was received at customer quality, and upon visual inspection, the reported condition was not observed.The complaint is not confirmed.Investigation requirements: (28aug2019, (b)(6) product code: 03.835.003, lot#: 9877155, quantity: 1.Us customer quality will conduct initial investigation.Upon visual inspection, reported condition was not observed.Se_507695 zone g4 detail z pocket profile appears to be chipped (02oct2019, (b)(6) upon review of the device, it was observed that the device was not chipped.The sharp segment of the device is a part of product design as evidenced by se_507695 revision k.Dimensional inspection: conclusion: the measuring result does show conformity.Document/ specification review: a manufacturing record evaluation was performed for the finished device lot number, and no non-conformances were identified.Investigation conclusion: there was no defect found in this device, and therefore, complaint condition is not confirmed.No product design issues or manufacturing discrepancies that would contribute to the reported complaint condition were identified during this investigation.No new, unique or different patient harms were identified because of this evaluation.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post market safety surveillance activities.Based on the investigation findings, it has been determined that no corrective and/or preventative action is proposed.H3 (device evaluated by mfr), h4 (device manufacture date), h6: a review of the device history record.Device history lot.Part: 03.835.003, lot: 9877155, manufacturing site: hägendorf, release to warehouse date: 14.Jun.2016.A manufacturing record evaluation was performed for the finished device lot number, and no non-conformances were identified.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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