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It was reported, prior to a ureteroscopic lithotripsy, a universa soft ureteral stent set was opened and a rip in the pigtail portion of the stent was found.The issue was discovered prior to patient contact.Another stent was placed to complete the procedure.No adverse effects to the patient have been reported due to this event.
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Additional information: d10 (concomitant medical products).Investigation/evaluation: a visual inspection of the returned device was conducted.A document based investigation was also performed including a review of complaint history, device history record, quality control data, and specifications.One device was returned for investigation.The returned packaging confirms the reported complaint device lot number.Visual examination confirmed that the stent was returned without the tether, and the proximal coil was torn.Closer examination revealed the tear originated at the last side port and measured 5mm long.No other damage was found on the stent.The stent was damaged during tether removal.A review of the device history record found no non-conformances related to the reported failure mode.Because there are no related non-conformances, adequate inspection activities have been established, there is objective evidence that the dhr was fully executed, and no other related complaints from the lot have been received from the field, it was concluded that there is no evidence that nonconforming product exists in house or in field.A review of complaint history records shows one other complaint associated with the complaint device lot.The complaint had the same failure mode and was reported by the same customer.The instructions for use (ifu), provides the following information to the user related to the reported failure mode: "the tether should be removed if the stent is to remain indwelling longer than 14 days." one stent in an open package was returned without its tether.The proximal coil was observed to have a 5 mm tear that originates from a side port on the stent.The side port is also where the tether would have originally been attached to the stent.It was possible the stent was damaged when the tether was removed.A review of the dhr did not identify any related anomalies.A search of the complaint database identified another complaint for the same lot, the complaint was reported for the same failure mode by the same customer, no other customers have reported complaints on the lot.Based on the evidence presented by the sample, this event has been contributed to rigorous handling of the device in a clinical setting.The complaint was confirmed based on the returned device.The cause of the complaint could not be established.Its possible the stent was damaged when the tether was removed.Per the quality engineering risk assessment, no further action is warranted.Cook medical will continue to monitor this device via the complaints database for similar complaints.This report is required by the fda under 21 cfr part 803.This report is based on unconfirmed information submitted by others.Neither the submission of this report nor any statement made in it is intended to be an admission that any cook device is defective or malfunctioned; that a death or serious injury occurred; or that any cook device caused or contributed to; or is likely to cause or contribute to a death or serious injury if a malfunction occurred.
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