| Model Number |
MMT-551PNAP |
| Medical Device Problem Codes |
No Display/Image (1183); No Apparent Adverse Event (3189); Patient Device Interaction Problem (4001)
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| Health Effect - Clinical Code |
Hyperglycemia (1905)
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| Date of Event |
09/05/2019
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Type of Reportable Event
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Serious Injury
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Additional Manufacturer Narrative
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(b)(4).Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.The device will be returned for analysis and further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Event or Problem Description
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Customer¿s mother reported via phone call that customer experienced high blood glucose.The customer blood glucose level was over 500 mg/dl and last week blood glucose was 519 mg/dl.Customer treated with insulin pump and manual injection.The customer also reported that the insulin pump was not working.The customer stated that reservoir compartment was crack and reservoir was able to lock in place when inserted into insulin pump.The customer was advice the insulin pump will need to be replaced.Advice to discontinue use of the insulin pump and revert to backup plan per healthcare professional instructions.The insulin pump will be returned for analysis.
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Additional Manufacturer Narrative
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Device received with blank display due to corroded battery tube spring contact and corroded battery tube.Unable to perform all functional testing including the operating currents, a21 error test, rewind, basic occlusion, occlusion, prime and excessive no delivery test due to blank display.Device received with broken reservoir tube lip.
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Search Alerts/Recalls
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