| Model Number |
MMT-723RNAL |
| Medical Device Problem Code |
Failure to Cycle (1142)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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| Date of Event |
09/15/2019
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.The device will be returned for analysis and further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Event or Problem Description
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The customer's wife reported via phone call that the insulin pump had compromised force sensor system alarm.The customer blood glucose level was 127 mg/dl.Customer stated that insulin pump was not working and when they get to the fill tubing the act key wont work but then it did work but it will alarm pump error.Customer stated that the drive support cap was normal.The customer was advised to discontinue use of the insulin pump and to revert to the back-up plan.The device will be returned for analysis.
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Additional Manufacturer Narrative
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Device received a33 alarm during basic occlusion test due to faulty force sensor resistor.Unable to perform basic occlusion test, occlusion test, prime/a33 test, excessive no delivery test due to a33 alarm.However,device passed rewind test and displacement test.
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Search Alerts/Recalls
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