Expiration date is unknown at the time of this report.Device manufacture date is unknown at the time of this report.A review of records related to the device including labeling, complaint trending, and risk documentation will be performed.Upon completion of this review, if there is any further relevant information obtained, a supplemental medwatch will be filed.All pertinent information available to johnson & johnson surgical vision, inc.Has been submitted.
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Additional information: section d10.Device available for evaluation? yes.Returned to manufacturer on: 10/11/2019.Section h3.Device returned to manufacturer? yes.Device evaluation: the device was returned to the manufacturer.The handpiece was evaluated.The handpiece passed all low power characterization tests, however failed a continuity test with one of the pins and was unable to tune during system testing.The complaint was verified.The failure of no continuity on one of the pins is tied to a resistor which communicates with the system that the handpiece is not connected.An error would populate during the prime/tune stage preventing the user to proceed with procedure.A record review was performed.A product deficiency review was performed and there is no product deficiency identified.The risk management files and trending were reviewed.There is not a recognizable adverse trend.The risks and mitigations associated with the complaint issue are identified in existing risk documents and no new risks were identified as part of this investigation.A labeling review was conducted.No labeling change is required.The review of the device history record (dhr) for ellips fx phaco handpiece showed that there were no issues or non-conformities.Manufacturing has been ruled out as a potential cause for the reported issue.All pertinent information available to johnson & johnson surgical vision, inc.Has been submitted.H3 other text : placeholder.
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