| Model Number |
MMT-551NAH |
| Medical Device Problem Code |
Mechanical Problem (1384)
|
| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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| Date of Event |
09/16/2019
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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(b)(4).Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.The device will be returned for analysis and further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Event or Problem Description
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Customer reported via phone call that the insulin pump had motor error.Customer¿s blood glucose was unknown.Customer stated that the drive support cap was normal.Customer was able to clear the alarm.Customer was unable to complete insulin pump rewind due to insulin pump alarm.Troubleshooting was performed.Customer was advised that the insulin pump needed to be replaced and to discontinue use of the insulin pump and refer to a back-up plan.The insulin pump will be returned for analysis.
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Search Alerts/Recalls
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