(b)(4).Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.Investigation summary the device was received and evaluated at the service center.There was no allegation of malfunction against the device from the customer, however defects were found with the device during service analysis.It was found that the right cover of the device was cracked.Also the second over-pressure was found to be too high.It was also noticed that the device was not calibrated correctly.The cover, being irreparable, was replaced.The unit was calibrated newly, cleaned, repaired and tested for functionality.The crack of the cover is most likely caused due to user mishandling.Improper calibration is one root cause for the excessive over-pressure, however, given the information provided we cannot discern a definitive root cause for the same.The service history has been reviewed in lieu of the device history record for this device since it was previously serviced.The device was last serviced on 07/12/2018 and passed all functional testing before being returned to the customer.At this point in time, no corrective action is required, and no further action is warranted.Depuy mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.Udi:(b)(4).
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