"multiple batteries received (model drx-1 system battery) have become defective in a short amount of time.The manufacturer provides a 14-month warranty but many do not make it that far.Replacements have been failing as well.They don't simply lose battery capacity or diminish in life, they just stop charging/working.The failure is abrupt with no symptoms or warning beforehand.It may be possible this can happen while performing an exam causing a patient to be radiated with no resulting image." by radiology director.We have about 29 of these batteries and they are all about 1 year old and half of them have already been replaced.Manufacturer response for drx-1 system battery, carestream (per site reporter).The battery is under warranty, so they just replace it and don't acknowledge that there may be an issue.
|
"multiple batteries received (model drx-1 system battery) have become defective in a short amount of time.The manufacturer provides a 14-month warranty but many do not make it that far.Replacements have been failing as well.They don't simply lose battery capacity or diminish in life, they just stop charging/working.The failure is abrupt with no symptoms or warning beforehand.It may be possible this can happen while performing an exam causing a patient to be radiated with no resulting image." by radiology director we have about 29 of these batteries and they are all about 1 year old and half of them have already been replaced.These batteries are being used on drx plus dr detectors that were manufactured february, june and september 2018.The battery models are mainly the ¿drx-1 system battery¿, but also ¿drx-bat2¿ and ¿drx-bat3¿ model batteries gave us issues as well.The oem provided battery charges that are specific to their batteries.It has been noted that some users with some devices are leaving batteries on the charging units for long periods of time which can impact battery life.Our normal routine is to swap out batteries once they reach around 30-50% to avoid disruption in patient care during exams.We rarely, if ever, fully discharge a battery in one day.We have enough batteries to place a fully charged battery once one gets below half.The detector batteries are swapped about 2 times per day but never go to 0% to 100% during a charge.We don¿t see any error messages are warnings prior to failure.Periodically we check the health of the system and batteries and haven¿t noted anything prior to failure as it¿s usually abrupt.Manufacturer response for drx-1 system battery, carestream (per site reporter).The battery is under warranty, so they just replace it and don't acknowledge that there may be an issue.
|