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Visual, dimensional, material and functional analysis could not be performed as the device was not returned because it remains implanted in the patient.A review of the device history records and complaint history records could not be performed as a valid lot code was not provided and could not be obtained.The serrato surgical technique outlines the steps for proper screw hole prep including awl, probe, and tap.If the screw holes are not properly prepped, and the screws are not fully inserted, this could case excess loading on the screw, which could cause the screw to fracture or disengage post operatively.The most likely root cause is inadequate screw hole prep/insertion caused by the patient's bone sclerosis.If a revision surgery is performed and the device becomes available, this investigation will be reopened and updated accordingly.
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