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As part of our investigation, olympus followed up with the user facility via telephone and in writing to obtain additional information regarding the reported event but with no result.Therefore; was unable to confirm if excessive bleeding or patient impact occurred.The device was not returned to the service center for evaluation.However, as a preventive measure against breakage, the device instructions manual cautions, ¿if you use the instrument several times during one procedure, confirm that there is no irregularity with its operation and appearance, each time you use it.Do not use the instrument if you detect any abnormality.Never use excessive force to open or close the cups.This could damage the instrument.¿ the instructions manual also has directions for pre-procedure inspection of the device, including tactile inspection of the insertion portion, and verification of device operation.¿ the instructions manual warns that during the procedure, ¿do not insert the instrument into the endoscope while the cups are open.Do not force the instrument if resistance to insertion is encountered.Reduce the endoscope¿s angulation (or lower the forceps elevator if applicable) until the instrument passes smoothly.Do not withdraw the instrument from the endoscope while the cups are open.¿ this report is being filed in abundance of caution.
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This supplemental report is being submitted to report the device evaluation results, update the lot number and manufacturer date.The customer returned 3 boxes of brand new and sealed fb-225u forceps (lot#: 93v19) for evaluation due to ¿deep bites on forceps.¿ the users complaint was not confirmed.The devices were returned in its original package.A visual inspection was performed on the received condition of 6 forceps and did not find any problems with the forceps.The insertion portion was inspected and did not find any kind of external damages.The jaws were observed and the open and close movement is consistent and normal.The forceps were coiled and manipulated; the movement of the jaws continued to be normal.The slider was manipulated and the movement is consistent and smooth.Dental dam was used to check the integrity of the biting down function and the biting function is normal.Based on the evaluation, the users complaint could not be confirmed as the forceps operated as normal with no signs of abnormalities.
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