| Catalog Number |
03L79-21 |
| Medical Device Problem Code |
Low Test Results (2458)
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| Health Effect - Clinical Code |
No Known Impact Or Consequence To Patient (2692)
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| Date of Event |
08/07/2019
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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This issue was previously reported under mdr number 1415939-2019-00187 under the same suspect medical device but an incorrect manufacturer name, city and state.A ticket search was performed for the reagent lot number 04770un19.The ticket search determined that there is normal complaint activity for the likely cause lot.A review of tracking and trending did not identify any trends for the complaint issue.Return testing was not completed as returns were not available.A review of the manufacturing documentation did not identify any issues associated with the complaint issue.A review of labeling concluded that the issue is sufficiently addressed.Based on the investigation no systemic issue or deficiency of the calcium assay was identified.
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Event or Problem Description
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The customer observed a falsely depressed calcium result generated on the architect analyzer for 1 patient.The following data was provided (units of measure = mg/dl, reference range = 8.4 to 10.2 mg/dl): on (b)(6) 2019 sid (b)(6) initial result = 2.2, repeat = 9.5.No impact to patient management was reported.
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Search Alerts/Recalls
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