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Received one circuit angiovac assembly kit for evaluation.As received, the circuit angiovac assembly kit lidstock was only sealed on one side of tray when received.However, the lidstock appears to have been sealed to all four side prior to leaving the angiodynamics facility.The trays sealed area were frosted in appearance, no channels or spotty seals were noted.No damage was noted to the tray or sealed area.The customer's complaint description is confirmed.However, we are unable to determine an exact root cause at this time.The lidstock appears to have been sealed to all four side prior to leaving the angiodynamics facility.The most possible root cause is the tray became damaged during the shipping and/or handling process after leaving the angiodynamics facility.The trays are 100% inspected per op code 0108 during the sealing process and final box process.The unsealed tray would be noticed during this process.A review of the device history records was performed for the reported packaging and component lots for any deviations related to the reported defect of the complaint.The review confirms that the lots met all material, assembly, and performance specifications.The angiovac cannula sample was not returned for evaluation since there was no reported device malfunction during the procedure.Directions for use is provided with this device and contains the following warning: warning contents supplied sterile using an ethylene oxide (eo) process.Do not use if sterile barrier is damaged.If damage is found, call your sales representative.Inspect prior to use to verify that no damage has occurred during shipping a review of the angiodynamics complaint system noted no trends for this complaint type and product family.This type of complaint will continue to be monitored for trends.(b)(4).
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