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Model Number 9733856 |
Device Problem
Display or Visual Feedback Problem (1184)
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Patient Problem
Complaint, Ill-Defined (2331)
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Event Date 09/23/2019 |
Event Type
Injury
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Manufacturer Narrative
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Other relevant device(s) are: product id: 9733619, serial/lot #: (b)(4).Device udi number unavailable.A medtronic representative (rep) went to the site to test and service the equipment.The computer was replaced but the monitors were still black.The rep noted that he noticed a damaged digital visual interface (dvi) to video splitter cable.The rep performed further troubleshooting.The video splitter was not receiving power.The system control unit (scu) light was on and receiving power indicating the uninterruptible power supply (ups) was functional.The rep re-sat the connection from the multi-out power supply to the ups and swapped to different ac power out.However, the fans were not running on the back of the multi-out power supply.Thus, the multi-out power supply was replaced.The system then passed the system checkout and was performing as intended.The computer was returned but was under analysis at the time of filing.The multi-out power supply was returned for hardware analysis.Visual/physical examination and functional testing were performed, and the reported issue was able to be duplicated.When connected to ac all ports had no output with the exception of the 28vdc port which had normal output.It was determined that there was an electrical failure with the multi-out power supply.This issue was documented in a medtronic navigation hardware anomaly tracking database.Device manufacturing date unavailable.If information is provided in the future, a supplemental report will be issued.
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Event Description
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Medtronic received information regarding a navigation device being used for a cranial resection.It was reported that after registration, both monitors went black and did not display a message.Several attempted reboots did not resolve the issue.The patient was present when this occurred.Navigation and medtronic imaging were aborted.Additionally, the site opted to abort the surgery.Anesthesia was administered prior to aborting the procedure, but an incision was not made prior to aborting the procedure.There was no impact on patient outcome, and the patient did not experience any symptoms related to this event.There was a surgical delay of less than 1 hour.It was noted that the surgery was rescheduled for the following day.
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Manufacturer Narrative
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The computer was returned for analysis.Functional testing determined that the computer was functioning as designed.If information is provided in the future, a supplemental report will be issued.
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Search Alerts/Recalls
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