| Model Number |
MMT-723RNAS |
| Medical Device Problem Code |
Mechanical Problem (1384)
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| Health Effect - Clinical Code |
Hyperglycemia (1905)
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| Date of Event |
09/26/2019
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Type of Reportable Event
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Serious Injury
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Additional Manufacturer Narrative
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Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.The device will be returned for analysis and further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Event or Problem Description
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The customer reported via phone call that she experienced hyperglycemia.Customer's blood glucose level was 486 mg/dl.Customer stated that the insulin pump had a motor error and insulin pump was not connected to her because of the motor error alarm.The customer¿s blood glucose level was unknown at the time of the incident.The drive support cap was normal.The customer was able to successfully clear the alarm.The customer was able to complete insulin pump rewound.The customer was advised to discontinue use of the insulin pump and to revert to the backup plan.The insulin pump will be returned for analysis.
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Search Alerts/Recalls
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