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From the device history record, lot number 20190527-23-sh was manufactured on 03rd june 2019.No exception was recorded in the device history record that could lead to the reported incident.No sample was available for investigation, only a photo of some lint found on the surface of the product was provided.The lint did not appear to be loose, it appeared to be attached to the yarn.The linting test data was within the acceptable range, therefore the root cause could not be determined for this reported issue.According to our supplier, or towels are made of cotton, so lint is born and inevitable.The supplier is continuously working with cardinal health to better control the linting and have implemented several measures to improve it: suctions machines have been installed in grey cloth rolling process, dyeing process and cutting process.The suction process was added before product's final folding, and workers do it according to standard operation procedure requirement.Linting test method and acceptable criteria was stipulated to see the suction results.(=0.38g/10 pieces).In the folding process, the supplier used one cloth pad under 100 pieces semi-finished products to avoid linting stuck onto the products during product's transfer.
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