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U.S. Department of Health and Human Services

MAUDE Adverse Event Report: INTUITIVE SURGICAL, INC DAVINCI XI; VISION SIDE SYSTEM

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INTUITIVE SURGICAL, INC DAVINCI XI; VISION SIDE SYSTEM Back to Search Results
Model Number 381121-19
Device Problems Electrical /Electronic Property Problem (1198); Electrical Power Problem (2925)
Patient Problem No Known Impact Or Consequence To Patient (2692)
Event Date 10/07/2019
Event Type  malfunction  
Manufacturer Narrative
An isi field service engineer (fse) was dispatched to the customer site to further investigate the reported complaint.The reported complaint was confirmed based on the field evaluation.The fse determined that the circuit in the operating room had been overloaded.The fse worked alongside the da vinci coordinator to properly distribute power throughout the operating room to resolve the issue.The system was tested and verified as ready for use.Based on the information provided at this time, this complaint is being reported due to a da vinci system malfunction rendering the da vinci system unavailable for use after the start of a surgical procedure.Although no patient harm occurred, if this malfunction were to recur it could cause or contribute to an adverse event.
 
Event Description
It was reported that during a da vinci-assisted partial nephrectomy surgical procedure, the site noted that they were losing vision on the vision side cart (vsc) touchscreen monitor as well as all their external monitors.An intuitive surgical, inc.(isi) technical support engineer (tse) was contacted and was unable to review logs.The tse had the site move the ac power cable for the vsc to another power outlet, and advised them to power cycle the vsc.The vsc powered on, however, the image was lost shortly after.As the site was at a critical point in the procedure and all troubleshooting steps had been exhausted, the site converted the procedure to laparoscopic.The case was completed laparoscopically, with no adverse consequences to the patient.
 
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Brand Name
DAVINCI XI
Type of Device
VISION SIDE SYSTEM
Manufacturer (Section D)
INTUITIVE SURGICAL, INC
3410 central expressway
santa clara CA 95051
Manufacturer (Section G)
INTUITIVE SURGICAL, INC
3410 central expressway
santa clara CA 95051
Manufacturer Contact
david wang
3410 central expressway
santa clara, CA 95051
4085232100
MDR Report Key9205840
MDR Text Key191674256
Report Number2955842-2019-10827
Device Sequence Number1
Product Code NAY
Combination Product (y/n)N
Reporter Country CodeUS
PMA/PMN Number
K131861
Number of Events Reported1
Summary Report (Y/N)N
Report Source Manufacturer
Source Type health professional
Reporter Occupation Other
Type of Report Initial
Report Date 10/07/2019
1 Device was Involved in the Event
1 Patient was Involved in the Event
Date FDA Received10/17/2019
Is this an Adverse Event Report? No
Is this a Product Problem Report? Yes
Device Operator Health Professional
Device Model Number381121-19
Was Device Available for Evaluation? No
Date Manufacturer Received10/07/2019
Was Device Evaluated by Manufacturer? Device Not Returned to Manufacturer
Date Device Manufactured03/16/2016
Is the Device Single Use? No
Is This a Reprocessed and Reused Single-Use Device? No
Type of Device Usage Reuse
Patient Sequence Number1
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