This final report is being submitted to provide correct details of the incident, the root cause, and actions taken.Agfa service responded and confirmed the details of the incident with the customer.The collimator did not fall from the agfa dr 600 system as previously reported.The collimator flange was somewhat loose and showed some mechanical play.The root cause is confirmed as the collimator system flange became loosened.Agfa service removed the collimator, adjusted and tightened the flange, and refit the the collimator to the dr 600 system.The system was tested and test exposures completed successfully.There has been no reported harm to patient or user during these events.
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