Catalog Number 0684-00-0567 |
Device Problems
Defective Device (2588); Packaging Problem (3007)
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Patient Problem
No Patient Involvement (2645)
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Event Date 10/07/2019 |
Event Type
malfunction
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Manufacturer Narrative
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The product has been returned to the manufacturer, but is pending investigation.Once the investigation is completed a supplemental report with our findings will be submitted.Complaint record # (b)(4).
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Event Description
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The customer reported receiving the product carton was received damaged.
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Event Description
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The customer reported receiving the product carton damaged.There was no reported patient involvement.
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Manufacturer Narrative
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Corrected sections: "describe event or problem" 'the customer reported receiving the product carton damaged.There was no reported patient involvement.' "health professional?" should be blank.Answer is unknown.Serial: (b)(4).Lot: 3000099577.Event site email: (b)(6).The iab carton was returned sealed and unused.It was observed to have physical damage in the upper & lower right-hand sections of the carton.The evaluation confirms the reported problem.We are unable to determine when this may have occurred.A device and lot history record review was completed for the reported product.No nonconformances were found that are considered to be related to the event.Complaint record # (b)(4).
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Search Alerts/Recalls
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