MAUDE Adverse Event Report: MEDOS INTERNATIONAL SÃ RL TCK1 HD CAMERA HEAD; ENDOSCOPIC VIDEO CAMERA

Model Number	242400
Medical Device Problem Codes	Image Display Error/Artifact (1304); Operating System Becomes Nonfunctional (2996)
Health Effect - Clinical Code	No Consequences Or Impact To Patient (2199)
Date of Event	06/26/2019
Type of Reportable Event	Malfunction
Additional Manufacturer Narrative
The complaint device was received at the service center and evaluated.Our affiliate reported an issue of the device was defective and the image was flickering.Per evaluation, this complaint can be confirmed.During evaluation, it was found that the video/display/image was poor and was working intermittently.Also the software was corrupted, therefore it was reloaded.The device was deemed non-repairable.With the available information, we cannot determine the root cause of the reported issue.No nonconformances were identified for this part-serial number combination per qlik query executed on 10/07/2019.At this point in time, no corrective action is required, and no further action is warranted.However, depuy synthes mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.No nonconformances were identified for this part-serial number combination per qlik query executed on (b)(6) 2019.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
Event or Problem Description
Device report from synthes reports an event in india as follows: it was reported that on (b)(6) 2019, that the tck 1 hd camera head is not working and is defective.The image is flickering.This failure was found during surgery.This report is for one (1) tck1 hd camera head.This is report 1 of 1 for (b)(4).

• Brand Name: TCK1 HD CAMERA HEAD
• Common Device Name: ENDOSCOPIC VIDEO CAMERA
• Manufacturer (Section D): MEDOS INTERNATIONAL SÃ RL; chemin-blanc 38; le locle 02400 ; SZ 02400
• MDR Report Key: 9218290
• Report Number: 1221934-2019-59148
• Device Sequence Number: 2158082
• Product Code: FWF
• UDI-Device Identifier: 10886705026258
• UDI-Public: (01)10886705026258
• Combination Product (Y/N): N
• Initial Reporter Country: IN
• PMA/510(K) Number: EXEMPT
• Number of Events Summarized: 1
• Summary Report (Y/N): N
• Reporter Type: Manufacturer
• Report Source: company representative,foreig
• Initial Reporter Occupation: Other Health Care Professional
• Type of Report: Initial
• Report Date (Section B): 10/16/2019

1 Device was Involved in the Event

1 Patient was Involved in the Event

• Is this an Adverse Event Report?: No
• Is this a Product Problem Report?: Yes
• Operator of Device: Health Professional
• Device Model Number: 242400
• Device Catalogue Number: 242400
• Device Lot Number: OM02130
• Was Device Available for Evaluation?: Device Returned to Manufacturer
• Date Returned to Manufacturer: 08/01/2019
• Type of Report(Section G): Initial
• Initial Date Received by Manufacturer: 10/16/2019
• Initial Report FDA Received Date: 10/22/2019
• Patient Sequence Number: 1