| Model Number |
DM2100 |
| Medical Device Problem Codes |
Data Problem (3196); Interrogation Problem (4017)
|
| Health Effect - Clinical Code |
No Known Impact Or Consequence To Patient (2692)
|
| Date of Event |
10/14/2019
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Type of Reportable Event
|
Malfunction
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Additional Manufacturer Narrative
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The results of the investigation are inconclusive since the device was not returned for analysis.Based on the information received, the cause of the reported incident could not be conclusively determined.
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Event or Problem Description
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While interrogating the device during an in-clinic follow-up, the interrogation session crashed and device data was unable to be acquired.Technical support was contacted, and suspected this issue occurred due to the device memory being full.The device received a software upgrade to resolve this issue.The patient was stable following this event with no adverse health consequences.
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Search Alerts/Recalls
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