|
The device, used in treatment was not returned for evaluation, reporting event could not be confirmed.A clinical evaluation was conducted and confirms the photo of the nail provided was reviewed.Per subsequent email, it was reported the device did not fail.However, without the relevant clinical documents, a thorough medical investigation cannot be rendered nor can the impact to the patient be determined.Therefore, no further clinical/medical assessment is warranted at this time.Should any additional medical information be provided, this complaint will be re-assessed.A review of the device history records for the listed batch did not reveal any deviation from the standard manufacturing processes.At this time, we have no reason to suspect that the product failed to meet any product specifications at the time of manufacture.A review of complaint history on the listed part revealed no prior complaints for the listed batch with the same failure mode.Factors and/or potential causes that could contribute to the reported event have been identified in the risk management file, include but not limited to improper size of device used, surgical technique, unclear user instructions, and procedural/user error.
|