| Model Number |
EXPRESS |
| Medical Device Problem Codes |
Battery Problem (2885); Power Problem (3010)
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| Health Effect - Clinical Code |
No Patient Involvement (2645)
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| Date of Event |
10/04/2019
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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(b)(4).The device was not returned to physio-control for evaluation.The cause of the reported issue could not be determined.Device not evaluated by manufacturer.
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Event or Problem Description
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The customer contacted physio-control to report that their device's battery is defective.As a result, the device may be unable to power on to provide defibrillation therapy, if it is needed.There was no report of patient use associated with the reported event.
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Event or Problem Description
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The customer contacted physio-control to report that their device's battery is defective.As a result, the device may be unable to power on to provide defibrillation therapy, if it is needed.There was no report of patient use associated with the reported event.
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Additional Manufacturer Narrative
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Physio-control evaluated the device's charge-pak battery charger and verified the reported issue.Physio determined that the cause of the reported issue was due to correct memory on the charge-pak.The customer received a replacement charge-pak to resolve the reported issue.
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Search Alerts/Recalls
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