| Model Number |
MMT-723RNAL |
| Medical Device Problem Code |
Premature Discharge of Battery (1057)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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| Date of Event |
10/21/2019
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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(b)(4).Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.The device will be returned for analysis and further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Event or Problem Description
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Customer reported via phone call that insulin pump had unexpected restart.The customer¿s blood glucose level was 193 mg/dl at the time of the incident.Customer stated that they were able to clear alarm and able to complete rewind.Customer also stated that insulin pump had another unexpected restart alarm after battery change.Customer was advised to discontinue use of the insulin pump and revert to back up plan per health care professional.The insulin pump will be returned for analysis.
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Additional Manufacturer Narrative
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Device received with blank display due to corroded battery tube spring contact and corroded battery tube.Unable to perform all functional testing including the operating currents, a21 error test, rewind, basic occlusion, occlusion, prime or a33 and excessive no delivery test or verify a21 alarm due to blank display.
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Search Alerts/Recalls
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