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Catalog Number 284002 |
Device Problem
Intermittent Continuity (1121)
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Patient Problem
Not Applicable (3189)
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Event Date 10/01/2019 |
Event Type
malfunction
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Manufacturer Narrative
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Product complaint # (b)(4).Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.(b)(4).
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Event Description
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As reported by the sales rep via phone, the unit powered down while in use with a case.They were able to complete the case with a like device with a 5 minute delay to swap units out.No patient consequence.
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Manufacturer Narrative
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Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.Additional narrative: investigation summary: the device was received and evaluated at the service center.The reported complaint that the device powered down was confirmed.It was found that the main pcb had failed.The device had power supply failure and the fuses were defective.Also it was found that the pump had excessive flow and an internal gear was found to be worn.The defective parts were replaced and the device was tested and found to be working according to specifications.The worn gear is a result of prolonged use of the device over time.This may have caused the excessive flow with the pump.However, given the information provided we cannot discern a definitive root cause for the pcb failure.The service history has been reviewed in lieu of the device history record for this device since it was previously serviced.The device was last serviced on (b)(6)2019 and passed all functional testing before being returned to the customer.At this point in time, no corrective action is required, and no further action is warranted.Depuy mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.Device history: the service history has been reviewed in lieu of the device history record for this device since it was previously serviced.The device was last serviced on (b)(6)2019 and passed all functional testing before being returned to the customer.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Manufacturer Narrative
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Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.H10 additional narrative: d8.H3, h6: the device was received, the investigation is in progress, no conclusion could be drawn at the time of filing this report.H11 corrected data: d10.H3.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Search Alerts/Recalls
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