The facility reported incorrect parameter settings assigned to endoscopes being reprocessed in their advantage plus automated endoscope reprocessor (aer).There is potential that endoscopes were not adequately high level disinfected prior to patient procedures, thus there is potential for patient cross-contamination.The facility reported noticing their reprocessing cycle was taking less time than normal and called medivators technical support to inquire about their observation.It was discovered that they had the wrong parameter set assigned for olympus pediatric gastroscope model pcf-h190l and other non-specified endoscopes.Medivators technical support assisted the facility with correcting the parameter sets.It was determined that the incorrect parameter sets were used during reprocessing cycles for five days.It is unknown how many endoscopes were reprocessed during this timeframe.According to the advantage plus aer user manual, it is the operator's responsibility to ensure correct parameter sets are assigned to endoscopes being reprocessed in their aer.There have been no reports of patient harm.This complaint will continue being monitored in the medivators complaint handling system.
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