| Model Number |
MMT-723LNAB |
| Medical Device Problem Code |
Premature Discharge of Battery (1057)
|
| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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| Date of Event |
10/26/2019
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Type of Reportable Event
|
Malfunction
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Additional Manufacturer Narrative
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Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.No conclusion can be drawn at this time.We therefore consider this report complete to the best of our knowledge.
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Event or Problem Description
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The customer reported via phone call that the insulin pump had unexpected restart and a cold reset was performed.Customer¿s blood glucose level was unknown.Customer was able to clear the alarm and was able to complete rewind.Alarm occurred shortly after inserting a new battery.The customer was also advised that the insulin pump needed to be replaced and was advised to discontinue use of the insulin pump and to revert to the backup plan.The device will not be returned for analysis.
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Search Alerts/Recalls
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