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It was reported that upon inspection, the primary packaging of a radial artery pressure monitoring set was found to be damaged.More specifically, there was a hole observed in the back of the package.The device did not make patient contact; therefore, no adverse effects have been reported.
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Blank fields on this form indicate the information is unknown, unavailable, or unchanged.Investigation - evaluation.A brazilian distributor informed cook that the packaging of a c-pms-400-ra (radial artery pressure monitoring set) from lot 9550100 was punctured.The hole was found on 18oct2019 during an inspection.A review of the complaint history, device history record (dhr), instructions for use (ifu), and quality control, as well as a visual inspection of photos of the device, was conducted during the investigation.The complaint device was not returned; therefore, no physical examinations could be performed.However, photos of the device showed a small puncture in the white tyvek cover.Based on the information provided, cook did not confirm that the device was manufactured out of specification.Additionally, a document-based investigation evaluation was performed.A review of the device master record (dmr) concluded that there are sufficient inspections in place to address this failure mode prior to distribution.A review of the design history file found that this product is both safe and effective for its intended use.A review of the dhr for the reported complaint device lot (9550100) revealed no recorded non-conformances.A database search did not reveal any other events associated with the reported device lot.Based on this information, cook concluded that there is no evidence suggesting that nonconforming product exists either in house or in field.Based on the information provided, no product returned, and the results of the investigation, a root cause can likely be traced to transport/storage.The appropriate personnel have been notified.Cook will continue to monitor for similar complaints.Per the quality engineering risk assessment no further action is required.This report is required by the fda under 21 cfr part 803 and is based on unconfirmed information submitted by others.Neither the submission of this report nor any statement contained herein is intended to be an admission that any cook device is defective or malfunctioned, that a death or serious injury occurred, nor that any cook device caused, contributed to, or is likely to cause or contribute to a death or serious injury if a malfunction occurred.
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