The customer reported via phone call that they were hospitalized due to high blood glucose and diabetic ketoacidosis on (b)(6) 2019, with blood glucose of 738 mg/dl.Customer¿s other blood glucose value was 300 mg/dl and was treated with pens, livamir and novolog.Customer was in emergency room as a result of high blood glucose level.The customer was treated with intravenous drip in hospital.Customer stated that they were low that is 20 mg/dl and had a seizure and heart attack.Customer does not allege that insulin pump was under delivering.Customer also reported crack the screen of the insulin pump.The insulin pump will not be returned for analysis.
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