| Model Number |
MMT-551NAP |
| Medical Device Problem Codes |
Failure to Cycle (1142); Insufficient Flow or Under Infusion (2182); No Apparent Adverse Event (3189)
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| Health Effect - Clinical Code |
Hyperglycemia (1905)
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| Date of Event |
11/03/2019
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Type of Reportable Event
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Serious Injury
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Additional Manufacturer Narrative
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(b)(4).Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.The device will be returned for analysis and further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Event or Problem Description
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The customer reported via phone call that the customer experienced hyperglycemia as well as insulin pump had compromised force sensor system alarm.Customer¿s blood glucose level was 409 mg/dl at the time of incident and fasting 170 mg/dl.Customer was treated with syringe.Customer stated that she took four units but believes insulin was not delivered.Customer stated that they were unable to exit the preparing to prime loop.Customer stated that the drive support cap was normal.Troubleshooting was performed for insulin pump error alarm.The insulin pump will be returned for analysis and reservoir will not be returned for analysis.
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Additional Manufacturer Narrative
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Device received unable to perform all functional testing including the displacement, rewind, basic occlusion, occlusion, prime or a33 and excessive no delivery test or verify a33 alarm and possible under delivery due to completely broken reservoir tube lip.
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Search Alerts/Recalls
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