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On (b)(6) 2019, abbott point of care (apoc) was contacted by a customer regarding i-stat troponin cartridges that yielded a suspected discrepant troponin result of 0.00 on a (b)(6) year old female patient with chest pain.There was no additional patient information at the time of this report.Return product is available for investigation.Method: i-stat, date: 10/28/2019, collected: 09:37, tested: 09:44, result: 2.51 ug/l, sample: a.I-stat, 10/28/2019, 15:40, 15:55, 0.00 ug/l, b.I-stat, 10/28/2019, 15:40, 16:07, 3.24 ug/l, b.At this time there is no reason to suspect a malfunction exists.The reporting decision was based on the limited information available that suggests the product was not performing within the variability of the assay.There is evidence the patient suffered an mi.The investigation is underway.Per i-stat system manual: art: 714258-00q.Reportable range: 0.00 - 50.00.Reference range: 0.00 - 0.03 (represents the 0 to 97.5% range of results).Reference range: 0.00 - 0.08 (represents the 0 to 99% range of results).
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Apoc incident # (b)(4).The investigation was completed on 12/16/2019.A review of the device history record (dhr) confirmed that the cartridge lot met finished goods (fg) release criteria.Returned cartridge testing met the acceptance outlined in appendix 1 of q04.01.003 rev.Ad (product complaint level 2 and level 3 investigation procedure).A deficiency for ctni cartridge lot g19198 has been identified.Retained cartridge test event ec155 met the acceptance criterion for the undetected error (udt) rate, but not for the detected error (dt) rate, as outlined in appendix 1 of q04.01.003 rev.Ad (product complaint level 2 and level 3 investigation procedure).Quality record (qr) 708510 will document the root cause investigation.
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