| Catalog Number |
03P75-58 |
| Medical Device Problem Code |
Electrical /Electronic Property Problem (1198)
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| Health Effect - Clinical Code |
No Patient Involvement (2645)
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| Date of Event |
10/31/2019
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Apoc incident # (b)(4).Apoc labeling will be evaluated during the investigation as pertaining to the event.
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Event or Problem Description
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On (b)(6) 2019, abbott point of care (apoc) was contacted by a customer who reported that i-stat1 analyzer sn (b)(4) became hot to touch.The analyzer was put in the downloader without any battery, for two days, since it was received.The customer has not used the analyzer for any testing and there was no impact to patient care.There was no additional information at the time of this report.The analyzer was replaced at no charge and returning for investigation.Apoc has determined that a component failure within the analyzer circuitry, may lead to the batteries becoming uncomfortably hot to touch in the area of the battery compartment when using a green non-fused battery carrier.However, the customer states that no batteries were being used at the time of the event.The investigation is underway.
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Additional Manufacturer Narrative
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Apoc incident # (b)(4).The investigation was completed on 01/17/2020.The customer reported that analyzer s/n (b)(6) was hot to touch after being docked in a downloader for two days.The customer added that no battery was installed in the analyzer when docked in the downloader.Failure analysis did not reproduce the complaint.Analyzer s/n :(b)(6).Functioned according to specification throughout testing.The out of box failure rate is below the alert level for (b)(6) 2019.A rocketware search spanning six months revealed no similar incidents and no evidence of a trend.No deficiency has been identified.
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Search Alerts/Recalls
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