A device history record review could not be performed because a lot number was not received with the complaint.As part of our manufacturing process, all device history records are reviewed and approved by quality, prior to the release of product.One used catheter was received at the manufacturing site for evaluation.The sample arrived inside of a plastic bag.A visual inspection of the sample presented signs of use and a clean cut at the 9cm mark.The reported issue was confirmed.Based on the available information, it can be concluded that the product was manufactured according to specifications and the device functioned as intended for an undetermined amount of time; therefore the most probable root cause can be considered as misuse; this issue likely occurred during use due to an inappropriate manipulation by the user.100% of the catheters are submitted to a pressure test, the cuts or damage of the catheter that was found during the sample evaluation would be detected during this step.Due to the appearance of the catheter received it is possible that the catheter was damaged by instruments with sharp or rough edges during clinical use, resulting in a catheter break.It is important to consider that the instructions for use warn: exercise caution when using sharp instruments near the catheter.Do not use instruments with sharp or rough edges directly on the catheter since even a minor cut can break the catheter.A corrective action is not applicable at this time.Functional testing and visual inspections are being performed according to our current quality standards and inspection procedures.This complaint will be used for qa tracking and trending purposes.
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