| Catalog Number |
305551 |
| Medical Device Problem Code |
Device Markings/Labelling Problem (2911)
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| Health Effect - Clinical Code |
No Known Impact Or Consequence To Patient (2692)
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| Date of Event |
10/23/2019
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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A device evaluation is anticipated, but has not yet begun.Upon completion of the investigation, a supplemental report will be filed.Oem manufacture: the manufacturing location for this product is (b)(4).This site is an oem manufacturing site.Therefore, bd corporate headquarters in (b)(4) has been listed and the (b)(4) fda registration number has been used for the manufacture report number.
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Event or Problem Description
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It was reported that the sharps coll next gen 5.4qt clear 20/pack experienced no label or missing label information which was noted prior to use.The following information was provided by the initial reporter: bio hazard label was missing.
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Event or Problem Description
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It was reported that the sharps coll next gen 5.4qt clear 20/pack experienced no label or missing label information which was noted prior to use.The following information was provided by the initial reporter: bio hazard label was missing.
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Additional Manufacturer Narrative
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Investigation summary: no samples or pictures were received.According to the dhr review process; the result showed there were no issues reported like missing label during the manufacturing process of the lot number reported under this customer complaint.According with the previous complaints received for products manufactured in the same machine, it was confirmed the lack of label is a failure mode related to the manufacturing process.A review of customer complaint records was performed; in accordance with the cc¿s records, were received throughout the last twelve months for the same part number and issue, for this reason the current controls within the process were reviewed and it was found that this characteristic is visually inspected by production department as well that during a second visual inspection based on an aql sampling plan performed by quality inspector; however, the probability to omit it by error could happened.Improvement opportunities has been identified within the labeling process and because this issue is considered a critical characteristic, this failure mode will be address to capa record car-jrz-00000127 in order to implement corrective actions that helps to avoid or minimize recurrences.Conclusion: based on this investigation it was confirmed this issue is a failure mode related to manufacturing process, the current process controls were reviewed and it was confirmed that there are filters already implemented within the process through visual inspections.Containment actions were implemented in the process to avoid the issue.According to risk assessment result a corrective action is not required however the issue was considered critical therefore, missing label issue will be addressed to a capa record car-jrz-00000127.All the complaint information was captured also for tracking and trending purposes.Root cause the root causes that contribute to a part without label were the following: left over from the label roll.Label is dropped from the base.Change-over roll.Re-process method.Contamination by label roll waste.Ribbon breaks in the joins.
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Search Alerts/Recalls
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