| Model Number |
989605410251 |
| Health Effect - Clinical Code |
No Known Impact Or Consequence To Patient (2692)
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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An investigation is underway to determine the root cause of the issue.Results of the investigation will be included in a follow up report upon its completion.Data provided by the customer is being analyzed.An investigation is underway to determine the root cause of the issue.
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Event or Problem Description
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A customer reported encountering an incident where a patient¿s data was mixed with another exam.According to the feedback details, an image from a previous study appeared in the next patient¿s exam.The data mix-up was identified by the user and there was no allegation of altered patient outcome as a result of the issue.
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Additional Manufacturer Narrative
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The investigation into the reported issue concluded there was no product malfunction.Additional information provided by the customer verified the event was caused by user error and no device malfunction occurred.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
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Search Alerts/Recalls
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