Investigation evaluation: a visual inspection and functional testing of the returned device was conducted.A document based investigation was also performed including a review of complaint history, device history record, the instructions for use, manufacturing instructions, and quality control data.One device was returned for investigation.The returned packaging confirms the reported complaint device lot number.Inspection of the returned device noted that device was returned with the handle and the basket formation in the open position.The mlla (male luer lock adapter) was loose, and the collet knob was tight.The polyethylene terephthalate tubing [pett] measured 2.5 cm in length.The support sheath was partially severed at the nose of the mlla.There was a kink in the basket sheath located 86cm from the distal tip of the basket sheath.There were also several other bends throughout the basket sheath.One basket wire was pulled out of the distal cannula.Functional testing determined the handle actuated the basket formation.A review of the device history record found no non-conformances related to the reported failure mode.A review of complaint history records shows no other complaints associated with the complaint device lot.Because there are no related non-conformances, adequate inspection activities have been established, there is objective evidence that the dhr was fully executed, and no other related complaints from the lot have been received from the field, it was concluded that there is no evidence that nonconforming product exists in house or in field.The instructions for use (ifu), provides the following information to the user related to the reported failure mode: precaution: enclose the device in the sheath before removing from the tray/holder.Precaution: do not use excessive force to manipulate this device.Damage to the device may occur.A review of relevant manufacturing documents was conducted.It was concluded that the device aspect in question was visually/functionally inspected by quality control and no related gaps in production or processing controls were noted.The returned device was found to have had 1 of the 4 basket wires pulled free from the basket cannula that holds the wires at the proximal end of the basket in place.Damage to the yellow support sheath was also noted, but the damage was not preventing the basket from functioning.The cause for the wire to have pulled free from the basket cannula could not be determined with the available evidence.Possible causes were: manufacturing related issue with the operation of assembling the basket subassembly.Procedural related issue such as the size/shape/location of the stone(s).The basket wire may have been caught on another device.Per the quality engineering risk assessment, no further action is warranted.Cook medical will continue to monitor this device via the complaints database for similar complaints.This report is required by the fda under 21 cfr part 803.This report is based on unconfirmed information submitted by others.Neither the submission of this report nor any statement made in it is intended to be an admission that any cook device is defective or malfunctioned; that a death or serious injury occurred; or that any cook device caused or contributed to; or is likely to cause or contribute to a death or serious injury if a malfunction occurred.
|