| Model Number |
X SERIES |
| Medical Device Problem Code |
Reset Problem (3019)
|
| Health Effect - Clinical Code |
No Patient Involvement (2645)
|
| Date of Event |
10/18/2019
|
|
Type of Reportable Event
|
Malfunction
|
|
Additional Manufacturer Narrative
|
|
Zoll medical corporation has received the product and will be providing a supplemental report when our investigation is completed.
|
| |
|
Event or Problem Description
|
|
Complainant alleged that while attempting to treat a patient (age & gender unknown), the device restart/reboot itself.Complainant did not indicate that there was any adverse effect to the patient due to the reported malfunction.
|
| |
|
Additional Manufacturer Narrative
|
|
The customer report was observed during review of the device's history log.The device was put through extensive testing which included bench handling, stress testing, and full functionality testing without duplicating any malfunction to the device.The defib receptacle was replaced as a precaution.The device passed the final test procedure, was recertified, and returned to the customer.Analysis for reports of this type has not identified an increase in trend.
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Search Alerts/Recalls
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