| Model Number |
ZM-520PA |
| Medical Device Problem Codes |
Overheating of Device (1437); Temperature Problem (3022)
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| Health Effect - Clinical Codes |
No Known Impact Or Consequence To Patient (2692); No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
10/17/2019
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The customer reports that the transmitter batteries will get very hot when put in the device and it will not turn on.No patient harm was reported.Nihon kohden continues to investigate the reported event.Nihon kohden will submit a supplemental report in accordance with 21 cfr section 803.56 when additional information becomes available.
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Event or Problem Description
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The customer reports that the transmitter batteries will get very hot when put in the device and it will not turn on.No patient harm was reported.
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Additional Manufacturer Narrative
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Details of complaint: on (b)(6) 2019, the customer at medical center hospital reported that the transmitter (zm-520pa sn: (b)(6) appeared to be shorting out batteries.The batteries were reported to get very hot and the device would not power on.The customer reported the unit was repaired in the hospital.Service requested / performed: troubleshooting.Investigation summary: the unit was not returned and no nka evaluation was performed.The unit was reported to have been repaired by the bme at the facility.Additional information is not readily available as the bme was no longer with the facility.From the information available, the root cause is not known.Nkc investigation performed under irc-nka300097945 concluded that incorrect insertion of the battery may cause the battery terminal spring to break the coating of the battery, leading to a short circuit.Nkc conducted a test study to monitor temperature of the transmitter upon incorrect insertion of the battery.A design change has been introduced to the product to prevent short circuit of the battery.The overall risk, as determined from the product of probability (rare) and severity (minor), is determined to be low.
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Event or Problem Description
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The customer reports that the transmitter batteries will get very hot when put in the device and it will not turn on.No patient harm was reported.
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Search Alerts/Recalls
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