Model Number GF-210RA |
Device Problems
Sensing Intermittently (1558); Device Sensing Problem (2917); Power Problem (3010); Intermittent Loss of Power (4016)
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Patient Problems
No Known Impact Or Consequence To Patient (2692); No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 10/24/2019 |
Event Type
malfunction
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Manufacturer Narrative
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The customer reported that the multigas unit failed intermittently during a case.The customer also reported that the unit stopped working out of nowhere and then came back randomly.The device was in use on a patient, but no patient harm was reported.They will be sending the unit in for an exchange.Nihon kohden continues to investigate the reported event.Nihon kohden will submit a supplemental report in accordance with 21 cfr section 803.56 when additional information becomes available.
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Event Description
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The customer reported that the multigas unit failed intermittently during a case.
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Manufacturer Narrative
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Details of complaint: the customer reported that the multigas unit intermittently stopped reading the gases.The customer explained that the doctors have complained it will stop working out of nowhere and then come back randomly.No patient harm was reported.Service requested / performed: exchange / evaluation.Investigation summary: the overall risk score is medium.The root cause is determined to be component failure: a sensor needed replacement.The sensor is a replaceable component, where the longevity is dependent upon the following factors: instrument and parts must undergo regular maintenance inspection at least every 6 months.If stored for extended periods without being used, make sure prior to operation that the instrument is in perfect operating condition.Water trap should be replaced every 4 weeks or as indicated on the device.Ensuring the environment is optimal as described in the operator's manual.Based on sop07-003, no capa is required as the quality event does not warrant a corrective action.Corrected information: h6 labeled for single use?: corrected the selection from "yes" to "no.".
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Event Description
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The customer reported that the multigas unit failed intermittently during a case.
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Search Alerts/Recalls
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